Frequently Asked Questions (FAQs)

If you can't find the answer to your question below, please feel free to contact us

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   How often should I see my Podiatrist?

At Cockburn Podiatry we firmly believe in preventative foot care. For this reason we recommend that you visit your Podiatrist at least twice a year for general foot maintenance and biomechanical assessments to ensure that any potential problems can be detected and treated early on before they escalate into more serious conditions.

   Do I need a referral to see a Podiatrist?

No, referrals are not required to visit a Podiatrist. However for Medicare Allied Health Services (AHS - formerly Enhanced Primary Care EPC) or Department of Veterens' Affairs (DVA) services, a referral is required from a GP.

   Is Podiatry covered by Medicare / bulk-billed?
  Yes, but not for all patients. Medicare coverage for Podiatry is available through the Medicare Enhanced Primare Care (EPC) program. GPs are able to refer patients with chronic illnesses or disabilities, such as Diabetes, for a certain number of visits per year. Please discuss with your GP to find out your eligibility.
   I have private health cover, what gap would I have to pay?
  The gap payment depends on your health fund and your level of cover. Please contact your health fund or see their website to check your level of Podiatry cover. Otherwise, contact us and we can give you a rough idea of how much a typical gap payment would be if you are covered.  
   How do orthotics from Cockburn Podiatry differ?
  Cockburn Podiatry specializes in custom made orthotics, prescribed exactly for your feet. We only prescribe them after a comprehensive assessment of your biomechanics, footwear, and lifestyle. As custom made orthotics are tailored precisely for your foot shape and lifestyle needs, they are superior over generic off-the-shelf types and are significantly more effective in the long term.  
   Why is it important to see a Podiatrist if I have diabetes?
  If you have diabetes, you could develop neuropathy which is a burning, tingling, or numbness sensation to the feet. This can lead to open sores on your feet without you even realising it, and in the worst case, require amputations. The risk of developing infections are also increased as a result of a weakened immune system due to diabetes. So it is very important to have a Podiatrist regularly check you feet, evaluate nerve sensations and assess circulation in order to detect problems earlier on.  
   Is it normal to have foot pain?
  Pain is not normal, and it is the way your body tries to tell you that something is wrong. If you have foot pain, you should see your Podiatrist before the problem worsens, especially if it is recurring pain. Whilst home remedies sometimes work, for recurring pain it is important to seek professional medical advice from your Podiatrist.  
   Why should children regularly see a Podiatrist?
  Children's feet are developing, so regular biomechanical assessments are vital to prevent the onset of foot problems in the future. This is especially so if your child complains about sore feet, knees or legs, or trips over a lot. Much like how braces can permanently re-align teeth before adulthood, orthotics for children can re-align the lower limbs and improve posture early on.